Consulting Groups Melbourne

From Property Developer Network (Melbourne)

It’s safe to say that by now, Journey Mapping is familiar territory for many organisations. Yet what actually happens to Journey Maps and Service Blueprints once the project or workshop ends? The hours of synthesis, the pain points, and the hard-won customer insights are often archived in hidden folders or left on walls as wallpaper, rarely referred to in daily decisions. They become static relics as the organisation moves on. Journey Management is an emerging global management practice that turns static maps into a dynamic information system that acts as the backbone of operational and strategic decision-making. But how does an organisation make the shift from static maps to an active management practice? Join MDT for this exciting panel of speakers who talk about how they are developing and scaling their Journey Management practice. **What you'll hear:** ✨ **The Global State of Journey Management 2026:** Which organisations are investing in Journey Management around the world, the reasons why and a case for Strategic Service Design as a leadership capability ✨ **Creating a living management information system:** The challenges associated with building a living information system, going from static to dynamic maps ✨ **Scaling practices across the organisation:** What leaders are required to do to scale this practice across different teams effectively ✨ **Case studies from practitioners:** Key lessons from practitioners as they formalise and scale their practice. **📌 The details:** * Date: Thursday 17th September * Host: Melbourne Design Thinking Meetup x Natural Velocity Innovation Centre * Refreshments included: Pizza and fizz! Our Speakers: **Anna Yip** *Design Leader \| Co\-Author of This is Journey Management $the book$ and Lead Researcher of The Global State of Journey Management Study 2026* Anna is the co-author of *This is Journey Management (the book)* and lead researcher of *The Global State of Journey Management Study 2026*. Over the last 10 months, she has led a global study on how Journey Management practices have been rapidly evolving and are changing the way managers lead in complex and dynamic environments. This study is the largest global study on Journey Management to date and is the cornerstone of the upcoming book, *This is Journey Management.* Anna Lectures Strategic Customer Experience (CX) at RMIT, consults with organisations and coaches practitioners on advancing their management capabilities. In her spare time, she’s the organiser of Journey Management Monthly Australia and co-organiser of Melbourne Design Thinkers. **David Mulholland** *Associate Director of Service Experience & Design \| University of Melbourne* David Mulholland has spent over 14 years turning complex, tangled service ecosystems into intuitive, human-centred experiences. Spanning UX, CX, and Service Design, his career is built on bridging the gap between lofty strategic visions and the reality of how things actually work on the ground. As the Associate Director of Service Experience & Design within the Enterprise Services Group (ESG) at the University of Melbourne. He heads a multidisciplinary team of User Research & Insights, Service, Digital, and AI Experience Designers. Together, they don't just design screens; they architect end-to-end service blueprints that connect the student experience, improve and automate mundane staff processes, and weave apps, AI experiences, and cross-channel strategies into one cohesive university journey. By translating deep insights into scalable journey systems, David consistently drives tangible results, boosting student engagement, improving staff experience, and unlocking new operational efficiencies. When he isn't mapping complex user journeys or mentoring his team, he brings that same methodical creativity to his downtime, exploring agentic AI tools and vibe coding to bring his own digital side-projects to life. **Keirice Farley** *Customer Experience Design Chapter Lead / 7/11* Keirice Farley is a creative problem solver, design and customer experience leader working at the intersection of strategy, systems thinking, and human-centred design. She leads enterprise experience design across complex, omni-channel environments, helping organisations reduce friction, improve decision quality, and deliver sustainable value at scale. Keirice is known for translating abstract design and CX concepts into practical leadership frameworks that resonate with executives, operators, and product teams alike. Her work focuses on uncovering ‘experience debt’, the hidden cost of compromised decisions. Then helping organisations pay it down through better judgment, governance, and accountability. In her spare time, Keirice takes Korean Language classes, watches Real Housewives (for research purposes 😉), enjoys coffee shop hopping and reads books that improve her craft.

18 attendees

The Real Cost of Greenfield Sites(Precinct Land Consultants) + Duplex (Sussanah)

Sat, Sep 5, 3:30 AM

**\*\*\*RSVP PROCESS - CRITICAL INFO\*\*\*** Please be aware, we don't use the Meetup website to take RSVPs, so you will need to register on this link to lock in your place (bookings essential) - [https://propdev.info/uMKh](https://propdev.info/uMKh) We run events most weekends around Australia so you can attend either physically in your local area, or live-stream to any event around the country. In-Person: 1:30pm (Melbourne time) to 'Mingle With The Expert' Virtual: 2pm (Melbourne time) **INTRODUCING THE INDUSTRY EXPERT:** *The Real Cost of Greenfield Sites! Precinct Land Consultants (Quok Ho)* Think buying a greenfield site is the hard part? Think again. One of the biggest mistakes developers make is assuming that essential infrastructure is already there or that connecting to it will be simple. The reality is that a lack of planning around sewer, stormwater, water, electricity and telecommunications can quickly turn a profitable project into one plagued by unexpected costs, lengthy delays and approval headaches. It gets even more challenging if you're the first developer in a new precinct. Suddenly, you're not just delivering infrastructure for your own project you could be responsible for extending services that future developments will rely on. If you don't understand your obligations from the outset, you could be facing significant costs that weren't in your feasibility. At this month's Property Developer Network Meetup, **Quok Ho** from **Precinct Land Consultants** will explain how infrastructure is planned, sequenced and delivered in greenfield developments, and why getting it right from day one is critical to the success of your project. In this practical presentation, you'll discover: • How infrastructure is planned and installed throughout a greenfield development. • The additional costs, responsibilities and risks faced by the first developer in a new precinct. • The differences between extending new infrastructure and connecting to existing services. • Why infrastructure capacity planning is essential not just for your project, but for future developments. • How to assess the capacity of sewer, stormwater, water, electricity and telecommunications networks. • The common mistakes that lead to expensive redesigns, delays and unexpected infrastructure upgrades. • Which consultants, utility providers and authorities you should engage, and when to bring them into your project. • How early planning can improve project feasibility, reduce risk and avoid costly surprises. If you're considering a greenfield development or want to avoid being caught out by hidden infrastructure costs, this presentation will provide practical knowledge that could save you significant time, money and frustration. Join us and learn how to plan smarter, reduce risk and deliver infrastructure that supports not only your current project, but future growth as well. **INTRODUCING THE REAL DEAL:** *Duplex (Sussanah Su)* *720m2, Blackburn North, Victoria* What happens when you buy at the top of the market... complete the project on time... and still make no profit? The truth is... Not every development ends with a big payday. Sometimes, the most valuable projects are the ones that expose your biggest mistakes before they become even more expensive on your next deal. Too many developers assume the market will keep rising, underestimate how much cash they'll need, or rush into a purchase without completing proper due diligence. When the market turns, those mistakes can quickly wipe out your profit. At our next Property Developer Network Meetup, **Sussanah Su** will share the honest story behind one of her most challenging development projects in this month's Real Deal presentation. After purchasing the site at the highest price on the street, Sussanah successfully completed the project on time. But by the time construction was finished, the market had slumped, leaving the project with no profit. Sussanah will share: • Why buying in a booming market doesn't guarantee a successful outcome • The importance of having an exit strategy before you buy • How running short of cash nearly derailed the project • Why thorough due diligence is critical before committing to any site • The key lessons she now applies to every development she undertakes This is a genuine, behind-the-scenes case study. No sugar-coating. No inflated success story. Just the real challenges, costly mistakes, and invaluable lessons that every property developer can learn from. If you want to avoid the mistakes that catch so many developers out and build a more resilient development business, this is one Real Deal presentation you won't want to miss. ***This is your chance to talk property with other enthusiasts!*** See you all soon!

From Product Women (Melbourne)

Networking Breakfast

Mon, Sep 14, 9:30 PM

From English Corner CrossCulture

Breakfast is back! Join us at Intimo Cafe for a tea or coffee, breakfast and a chat before you start the working day! This event will be relaxed and informal, with the chance to meet and connect with other Product Women Melbourne members. There's no presentations, it's just about making connections and starting the day feeling energised and refreshed. Free to attend, you can buy hot or cold drinks and breakfast items from the cafe. \* Please note this is not a private space, so you'll see us at the venue. We do have a reservation under Amanda.

25 attendees

English Conversation Thursday Class

Thu, Sep 3, 8:30 AM

From Mangates Global Professional Learning Network

We invite you to come and practise your English with people from all over the world in a friendly environment. We are open to all levels from beginner to advanced. We have classes in small groups and you will be placed in one of these groups according to your level of English. Our free conversational English classes are every Thursday evening (except term breaks). If you are coming for the first time, please come on time for registration. Please note: English Corner is for non-native speakers. Our team of facilitators is really looking forward to having a wonderful time speaking English with you! **Please scan the QR code upon arrival to register your attendance.** If this is your first time, we recommend arriving a bit earlier to complete your initial registration. In case you aren't able to join us face to face we have an Online Alternate English Conversation Thursday class option too! Sign up for this on Meetup.

20 attendees

The Future of HR: Mastering AI for HR Professionals in 1 Day | Melbourne

Tue, Sep 15, 2:00 PM

**Overview** Leverage AI in a 1 day HR training to enhance recruitment, workforce planning, and employee experiences with confidence. **Ready to secure your spot? 🎯 Choose your registration fee below and complete your payment securely via Stripe Checkout!** [Click Here](https://buy.stripe.com/eVq00jgyK46OgOcgCE2oE44) #### **About the course:** **Duration:** 1 Full Day (8 Hours) **Delivery** **Mode**: Classroom (In-Person) **Language**: English **Credits**: 8 PDUs / Training Hours **Certification**: Course Completion Certificate **Refreshments**: Lunch, Snacks and beverages will be provided during the session **If you would like weekend training sessions, kindly reach out to us at [info@mangates.com](info@mangates.com) for availability and scheduling.** **Course Overview** Artificial Intelligence is transforming every stage of the employee lifecycle—from recruitment and onboarding to workforce planning, learning, engagement, and retention. This practical masterclass empowers HR professionals to leverage AI responsibly to streamline HR operations, improve talent decisions, enhance employee experiences, and support data-driven workforce strategies. Through interactive discussions, real-world HR scenarios, and practical activities, participants will discover how AI can increase productivity while enabling HR teams to focus on strategic business initiatives **Learning Objectives** By the end of this training, you will be able to: ● Apply AI across key HR functions with confidence ● Improve recruitment, engagement, and workforce planning ● Use Generative AI to increase HR productivity ● Make data-driven talent decisions ● Implement responsible AI practices in HR ● Create a practical AI adoption roadmap for your organization **Target Audience** HR Professionals, HR Managers, Talent Acquisition Specialists, Recruiters, Learning & Development Professionals, HR Business Partners, People Managers, Workforce Planning Specialists, HR Leaders, and Organizational Development Professionals **Why Choose This Course?** This instructor-led training combines HR expertise with practical AI applications to help professionals modernize HR processes, improve workforce decisions, and enhance employee experiences. Through real-world HR scenarios, interactive discussions, and practical activities, participants gain skills they can immediately apply in the workplace. Designed for today's evolving workplace, the course focuses on responsible AI adoption, HR analytics, workforce planning, and Generative AI applications. Participants leave with practical strategies to drive HR innovation while maintaining compliance, ethical standards, and a people-first approach. **©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited** **Shape the Future of HR with Artificial Intelligence** Artificial Intelligence is transforming the way organizations attract, develop, engage, and retain talent. HR professionals who understand how to leverage AI can improve decision-making, streamline operations, enhance employee experiences, and contribute more strategically to business success. Join this **AI for HR Professionals Training** to gain practical AI strategies, proven HR frameworks, and real-world experience that will help you modernize HR processes, drive workforce transformation, and lead responsible AI adoption with confidence. **📧 Contact us today to schedule a customized in-house session: [corporate@mangates.com](corporate@mangates.com)** **Agenda** **Module 1: Foundations of Professional Editing** • Understand the role of editing in professional communication • Differentiate editing, proofreading, and revision • Recognize common content quality issues • Icebreaker **Module 2: Language Clarity, Tone & Consistency** • Improve sentence clarity and flow • Align tone with purpose and audience • Maintain consistency across documents • Case Study **Module 3: Grammar, Style & Accuracy Control** • Identify frequent grammar and punctuation errors • Apply style and formatting standards • Ensure factual and contextual accuracy • Activity **Module 4: Introduction to AI-Assisted Proofreading** • Understand how AI supports editing tasks • Identify suitable editing scenarios for AI use • Recognize limitations of AI suggestions • Simulation **Module 5: Human Judgment vs AI Suggestions** • Evaluate and refine AI-generated edits • Maintain editorial voice and intent • Avoid over-correction and content distortion • Role Play **Module 6: Editing Workflows & Productivity** • Build efficient editing and proofreading workflows • Reduce turnaround time without quality loss • Balance speed and editorial accuracy • Case Study **Module 7: Ethical Editing & Quality Assurance** • Apply ethical standards in AI-assisted editing • Ensure originality and content integrity • Final review and quality checklist approach • Activity **Frequently asked questions** **1\. Do I need prior AI or technical experience?** No. This course is designed for HR professionals from both technical and non-technical backgrounds. **2\. Is coding required?** No. The workshop focuses on practical AI applications for HR and requires no programming knowledge. **3\. Will I receive a certificate?** Yes. Every participant receives a **Professional Certificate of Completion**. **4\. Is this suitable for HR leaders and managers?** Yes. The course is ideal for HR professionals, managers, recruiters, HR business partners, and people leaders. **5\. Can organizations register teams?** Yes. Corporate and group training options are available. **6\. How interactive is the 1 Day session?** The session includes discussions, case studies, simulations, and activities. **7\. Can this course be customized for organizations?** Yes, in-house sessions can be tailored to organizational needs. **8\. What is the refund policy?** You are eligible to request a refund up to 7 days before the event.

From Good Conversation Club

Growth Minded Book Lovers: Coffee and Conversation

Sat, Sep 12, 3:30 AM

From Melbourne Business Agility Meetup

Like books, ideas and conversations that make you think? This is a relaxed afternoon catch up for people who are into personal growth. Psychology, personal development, business, finance, mindset, human behaviour - whatever you've been reading, listening to or turning over lately. It isn't a round of book reviews. It's more: here's what I took from it, here's the bit I disagreed with, here's what happened when I tried it. You're welcome to: * bring a book you loved, or none at all * talk about an idea you're still chewing on * listen more than you speak Bring your opinions, and leave the judgement at home. Somewhere in there you'll get a bit of practice at saying what you think, asking better questions and following someone else's thinking. That tends to be what happens in a good conversation, rather than anything you need to prepare for. **Where to meet** At the "Bunyip of Berkeley's Creek" sculpture, to the right-hand side of the library entrance. See the photos for the exact spot. We wait about 10 minutes here, so please arrive on time. **How the afternoon runs** We start at 1:30pm, so have lunch before you come. BYO coffee if you'd like one. 1:30pm — meet and greet 1:45pm — we can sit on the grass or find a spot inside the library and split into smaller groups depending on numbers. Talk about your book.... What stood out to you, what you tried, what worked, what didn't, and what you'll try next. The more real examples, the better the conversation. 3:00pm - wrap up. There are cafés nearby, so if you feel like coffee or a snack afterwards with the people you've met, you're welcome to head off together. Anything you order is your own. **Your part is simple** Read this description before you come, arrive on time, and stay with the group. This one's a free meetup, open to everyone. Your host is Sabina, a volunteer who's also there to enjoy the afternoon. HOST RESOURCES: [https://mastercoaches.net/good-conversation-club-questions.pdf](https://mastercoaches.net/good-conversation-club-questions.pdf)

26 attendees

Does your organisation decision-making feel like a cage fight?

Thu, Sep 3, 7:30 AM

From Infrastructure Coders

📌 **How to Manage Conflict Respectfully** What if constant compromise is actually the real problem? By always trying to meet in the middle, organisations usually end up with a lukewarm solution that satisfies absolutely no one. If your "evaporating conflict clouds" look more like corporate smog and are disappearing faster than an AI consultant's empty promises... it’s time for a rethink! Join the ebullient (but brilliant) **[Ross MacIntyre](https://www.linkedin.com/in/rossxmacintyre/)** and his demonic sidekick, [Martin the Cheeseburger](https://www.linkedin.com/in/martinchesbrough/), in a live illustration of **the OST process for Rationalising Conflict.** 💡 **Why This Matters Today** Managing conflict is a vital skill in the modern toolkit for surviving in an organisation. 🛠️ **What You’ll Learn (No Prior Knowledge Needed!)** * **Rationalising Conflict:** A practical conflict management technique developed by Fred Emery as part of his innovative strategic planning workshops. * **The Art of Productive Disagreement:** How teams can disagree passionately, respect each others values, and move on together—without harboring lifelong grudges. Ross and Martin will teach by doing. You’ll walk away with actionable strategies to stop dodging friction and start turning it into operational momentum. Thanks to TeamForm, our event sponsor for providing a great place to meet and refreshments. Look at [teamform](https://teamform.co) for visualising your delivery teaming structures whether they be persistent or project based, and for desigining and operating the workforce behind them - given the work, aligning the right roles today and into the future. https://teamform.co/

30 attendees

$Infracoders Melbourne September Meetup$

Infracoders Melbourne September Meetup

Tue, Sep 8, 8:00 AM

Hello Infracoders! Mantel Group have kindly offered to host the Infracoders meetup in September, and will supply food and beverages. We have 2 technical talks per meetup. Commencing at 6pm, we will be finished by 8pm. There will be a delegation afterwards to a licensed venue for an informal Post Meetup Review with your hosts & fellow attendees. **Presentation 1**. **Archie Gunsekara** (Slack) // Shipyard: Slack’s Next-Generation EC2 Platform Built to bring modern deployment practices - immutability, progressive rollouts, and automated safety - directly to EC2 instances. Rather than continuously mutating long-lived instances, Shipyard treats infrastructure as deployable artifacts. Instances are short-lived and continuously refreshed, provisioning happens in seconds and rollbacks are metric-driven. This talk covers how Shipyard supports workloads that can’t easily move to containers - from Kubernetes worker nodes to egress network stacks. **Presentation 2**. **Sam Bentley & Phil Jay** (Reece) // Trust, flow, and getting elevated credentials just in time. Why Reece has a service named after a Pokémon - Magikarp - to help people stay in the flow of their work, obtaining elevated credentials to AWS *just in time* -- As always, please update your RSVP as your availability changes. All venues have space considerations for safety and comfort of Infracoders. If you'd like to present at future meetups, or have an office to host an event, please contact the organisers via Meetup, or on Slack: https://join.slack.com/t/infracoders/shared_invite/zt-4277k4e9g-829iw7LVPNUbQ7k_2arVOw -- Matt (@geekle), David (@David Lutz), Phil (@Phil J) or Peter H (@Peter)

83 attendees

Dungeons and…Developers? Building skills in tech teams with table top RPG

Tue, Sep 15, 7:30 AM

From Tech Leading Ladies

From Product Anonymous Meetup - Melbourne

Developing your team's "core skills" like communication, problem-solving, teamwork, and leadership can be challenging. What if we could make skill-building fun and impactful? In this session, Kirsty will introduce ‘Ultimate Tech Team’, a tabletop role-playing game (TTRPG) designed specifically for tech teams. Inspired by games like Dungeons & Dragons, this TTRPG creates a playful, immersive environment where tech professionals can develop core skills through engaging gameplay. Instead of awkward role-playing scenarios, ‘Ultimate Tech Team’ allows participants to use their imagination, work together, and roll some dice as they navigate challenges set in a “make-believe” company. In this meetup session, we'll spend a bit of time going through some of the research, and what benefits playing TTRPG's can provide. BUT most of the session will be a hands on scenario! **Agenda (time in Melbourne/AEST)** * 5:30pm Meetup starts - Networking * 6:00pm Welcome * 6:05pm Main Presentation * 6:20pm Workshop * 7:00pm Networking * 7:30pm Close **This will be a HYBRID event:** **Zoom link -** will be posted 1hr before event starts. **Our Speakers** **Kirsty McDonald** A Senior Platform Engineer @ Up Bank. Working in tech for 10+ years in a variety of roles (dev, cloud, delivery lead), she has worked across many organisations helping to solve difficult technology problems. Her current focus is on assisting teams improve the way they build, deploy and run software in the cloud in a safe and sustainable way, while also creating supportive, collaborative environments where teams can thrive. A player of Role Playing Games for 5 years.

42 attendees

Our teams have the best AI tools but nothing changed

Tue, Sep 22, 8:00 AM

From Data Science Melbourne

[Josh Centner](https://www.linkedin.com/in/joshcentner/), Principal PM, Seek: will be taking us through this topic building on some discussions from ProductCamp. **Our teams have the best AI tools but nothing changed** Most organisations now have AI tooling across their product and engineering teams. Most of them are moving just a little faster then they were two years ago. The tools aren’t the problem. The operating model underneath them is. Build is no longer the bottleneck. The new constraint is coordination: how teams align on what to build, how functions like legal, security, and design stay genuinely involved without becoming the gate everything stalls behind, and how leaders shift from approving decisions to setting the conditions that let good decisions happen without them. This session draws on a live transformation across a large technology organisation, redesigning not just how teams build, but the entire system from idea to customer impact. We’ll cover the three things that actually have to change for AI tooling to translate into speed: – how work gets defined before it’s built – how specialist functions engage without creating queues – and how the PM role changes when coordination overhead drops and intent has to survive further and faster than ever before. This isn’t a talk about tools. It’s about what your organisation needs to look like for the tools to matter. Our fabulous sponsors: **Netwealth** Netwealth is one of Australia's leading wealth management platforms, providing technology and investment solutions for financial advisers and their clients. Since 1999, we’ve focused on innovation and challenging the status quo, building digital products that help Australians see wealth differently and achieve better financial outcomes. At the heart of Netwealth is a culture of curious, collaborative, courageous, optimistic, agile and genuine people who are passionate about solving meaningful problems and creating better experiences for customers. For more [about careers](https://www.netwealth.com.au/web/about-netwealth/careers/) at Netwealth.

161 attendees

The AI Revolution: Where Data Science Goes Next Part 2

Wed, Sep 9, 7:30 AM

4.5

Welcome back to Data Science Melbourne! After our last meetup exploring the AI revolution from a range of perspectives, we're continuing the conversation by looking at how AI is changing not just what we build, but how we solve problems, design data systems, and think about the role of data science itself. This evening, we'll hear from three experienced practitioners who will explore the transformation from complementary perspectives: from how AI has changed the day-to-day practice of data science, to what the rise of AI agents means for the data and ML infrastructure underneath our products, to the bigger questions this shift raises about what data science is — and where it's heading. Whether you're interested in becoming more effective with AI, building data and ML systems for an AI-first world, or simply trying to separate genuine transformation from the hype, tonight promises plenty of practical insights and some bigger questions to take away. **Talk 1** **[Kasturi Deshpande](https://www.linkedin.com/in/kasturi-deshpande-098638156/)** is a Data Scientist at Sportsbet, with a background spanning financial services, retail, and analytics consulting. She has worked across pricing, forecasting, and regulatory analytics, with a particular focus on making data science practical and scalable. She also shares her experience through guest lectures at the University of Melbourne and talks at local meetups. Kasturi will take us through a look back at how AI has changed data science problem-solving — from the cautious early days of adoption to a world where AI is increasingly embedded in scalable, team-wide workflows. Drawing on her experience across financial services, retail, and product, she'll reflect on what has genuinely changed, what hasn't, and how data scientists can adapt and stay relevant as the field continues to evolve. **Talk 2** **[Vaishnavi Rajagopal](https://www.linkedin.com/in/vaishnavi-rajagopal/)** is a data leader based in Melbourne who works at the intersection of data platforms and ML products. She has led the design and implementation of lakehouse and ML pipelines behind customer data platforms across Databricks, Snowflake, and AWS. She is now focused on building teams that ship reliable data and AI products, while mentoring engineers stepping into data and AI roles. Traditional ML batch pipelines are built around an important assumption: that we know the questions and use cases in advance. Precomputed churn scores, LTV models, and recommendations work because their grain is fixed and their consumption patterns are known. AI agents challenge that assumption. Users can define cohorts on the fly, ask questions that invert the way an index was originally designed, and explore counterfactuals that no precomputed table can answer. Vaishnavi will explore where traditional data and ML architectures begin to break under these new demands, and what it would take to turn a nightly scoring job into a model that an AI product can query dynamically. **Talk 3** **[Boris Savkovic](https://www.linkedin.com/in/boris-s-23969154/)** is currently a Data Science and AI Practice Manager at Australia Post. Prior to his current role, he worked across a number of technology companies in Australia, the US and Europe, spanning medical devices, pharma and energy. He has driven data science and AI outcomes in high-innovation, high-performance environments, including two successful Silicon Valley technology companies that went on to significant IPOs. Boris is passionate about using technology to drive meaningful, impactful, viable and sustainable outcomes — and about making that journey with great, collaborative people. In his talk, inspired by Descartes' famous "I think, therefore I am", Boris will ask what happens when data scientists start rethinking "everything" in the age of ubiquitous AI. What is the same? What is different? What is genuinely new? What is real, and what is hype? Who knows what? What is truth, and where does the real value of data science now lie? Drawing on his experience across decades of technological change, Boris will share his reflections on some of the existential questions facing data science in the Age of AI — and what we should perhaps be thinking about as we navigate what comes next. **Location** [Mantel Group](https://mantelgroup.com.au/) Level 2/452 Flinders St Melbourne VIC 3000 Follow the sign when you enter and make your way to the 2nd floor of the building. **Schedule** 5:30 - Networking with Pizzas & Drinks 6:00 - Kasturi's talk 6:20 - Q&A for Kasturi's talk 6:30 - Vaishnavi's talk 6:50 - Q&A for Vaishnavi's talk 7:00 - Boris's talk 7:20 - Q&A for Boris's talk 7:30 - More networking 8:00 - Wrap up

162 attendees

Lead in Complex Teams – Matrix Leadership 1 Day Training in Melbourne

Mon, Sep 14, 2:00 PM

From Mangates Global Professional Learning Network

Lead confidently in dual-reporting environments and discover strategies to resolve conflicts and align cross-functional teams. **Ready to secure your spot? 🎯 Register now and complete your payment securely via Stripe Checkout!** [Click Here](https://buy.stripe.com/14A3cv1DQ32K55ufyA2oF02) **About the course:** **Duration:** 1 Full Day (8 Hours) **Delivery Mode:** Classroom (In-Person) **Language:** English **Credits:** 8 PDUs / Training Hours **Certification:** Course Completion Certificate **Refreshments:** Lunch, Snacks and beverages will be provided during the session **If you would like weekend training sessions, kindly reach out to us at [info@mangates.com](mailto:info@mangates.com) for availability and scheduling.** **Course Overview:** **Matrix Leadership** equips you with the skills to lead effectively in a **matrix organization**, where team members report to multiple managers. You will learn to **balance priorities, collaborate across functions, influence without authority**, and resolve conflicts while maintaining strong relationships. By the end of the course, you will gain practical tools to navigate **dual reporting lines**, drive alignment, and inspire teams in complex organizational structures. **Learning Objectives:** By the end of this course, you will: * Understand how to navigate dual reporting lines effectively. * Develop strategies to influence without formal authority. * Build strong cross-functional collaboration and trust. * Resolve conflicts and align competing priorities. * Gain tools to lead teams successfully in complex organizational structures. * Apply practical techniques to drive accountability and sustained results. **Target Audience:** This course is designed for **managers, project leaders, department heads, executives**, and professionals working in or leading **matrix organizations**. **Why is it the right fit for you?** This course is ideal if you want to thrive in organizations with **complex reporting structures**. We combine practical tools, **real-world case studies**, and interactive exercises to ensure you can apply strategies immediately. You will learn how to influence without authority, manage multiple priorities, and resolve conflicts effectively. Our trainers bring deep expertise in leadership and organizational dynamics to provide actionable insights. By completing this program, you will gain the confidence and skills to **align teams, foster collaboration, and drive results** in a matrix environment. **©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.** **Would your organization benefit from team-wide mastery of matrix leadership?** We provide **in-house training programs** that can be tailored to your team’s unique structure, challenges, and industry. From customizing modules to addressing specific cross-functional dynamics, our programs ensure maximum relevance and impact. Your teams will gain practical skills to navigate complex reporting lines, influence peers, and achieve aligned organizational outcomes. **📧 Contact us today to schedule a customized in-house session: [corporate@mangates.com](mailto:corporate@mangates.com)** **Agenda:** **Module 1: Understanding Matrix Leadership** * Defining matrix leadership and its unique challenges * Key skills required for success in a dual-reporting environment * Balancing authority and influence * Interactive activity **Module 2: Navigating Dual Reporting Lines** * Strategies to manage priorities from multiple managers * Building clarity on responsibilities and expectations * Avoiding confusion and conflict among reporting lines * Case study **Module 3: Cross-Functional Collaboration** * Breaking silos and fostering interdepartmental teamwork * Techniques to align goals across functions * Encouraging shared ownership of outcomes * Role play **Module 4: Influencing Without Authority** * Leading peers and stakeholders effectively * Using persuasion and credibility to gain buy-in * Building trust across teams * Practical activity **Module 5: Conflict Resolution in Matrix Teams** * Identifying common sources of conflict in matrix structures * Mediation and negotiation techniques * Balancing competing demands with fairness * Group activity **Module 6: Prioritization and Decision Making** * Tools to manage competing priorities * Decision-making frameworks for multi-manager environments * Aligning choices with organizational strategy * Hands-on activity **Module 7: Communication Strategies for Matrix Leaders** * Effective reporting and feedback mechanisms * Ensuring transparency and clarity across teams * Active listening for alignment * Role play **Module 8: Building Accountability and Trust** * Encouraging ownership and responsibility across teams * Measuring performance and reinforcing accountability * Fostering psychological safety in multi-reporting setups * Case study **Module 9: Sustaining Success in a Matrix Organization** * Continuous improvement for cross-functional leadership * Embedding best practices for long-term impact * Reflecting and learning from real-world challenges * Group exercise **FAQs** **What is a matrix organization?** A matrix organization has employees reporting to multiple managers, usually by function and project. **Who should attend this course?** Managers, team leaders, project heads, and professionals working in multi-reporting environments. **Do I need prior leadership experience?** Some leadership experience is helpful, but the course is suitable for anyone managing or working in matrix structures. **Will this course improve my conflict resolution skills?** Yes, it includes practical techniques for resolving conflicts arising from dual reporting lines. **How interactive is the course?** The course includes **role plays, case studies, and group exercises** to ensure practical application. **Can this be applied across industries?** Absolutely, the strategies are **versatile and relevant** for any sector with matrix structures. **Does the course provide tools for decision making?** Yes, you will learn frameworks to prioritize and make effective decisions with competing demands. **Is there a certification provided?** Yes, you will receive a **Course Completion Certificate** at the end of the session. **How does this course help with influencing peers?** You will gain strategies to build credibility, trust, and persuasive skills without formal authority. **Are group discounts available?** Yes, special pricing is available for **organizations sending multiple team members**.

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