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What Breaks When AI Picks Up: Lessons from Voice AI in Australian Healthcare
Wed, Jul 1, 7:30 AM**What Breaks When AI Picks Up:** **Lessons from Voice AI in Australian Healthcare** 181 commits. 10 weeks. 28% were fixes. In this session, Dr Kevin Ong, Co-Founder, CEO and CTO of Voral.ai, and Principal AI Consultant at Equal Experts Australia, shares what really broke when AI was deployed on a live phone line handling patient calls in Australian healthcare practices. From phantom bookings and four-second silent gaps that no unit test could catch, to race conditions where callers were simultaneously handled by multiple AI agents - this wasn’t theory, it was production reality. No polished architecture diagrams. Just hard won lessons from the fixes that followed. **Agenda** 5 30 PM - Gates open (Networking drinks & food) 6 15 PM - G-EE-K Talk 7 PM - Q&A 7 15 PM - Networking drinks (and more food) 8 30 PM - Wrap up

Community Conversations: Imagining Stronger Social Cohesion in Boroondara
Fri, Jul 17, 9:30 AMCommunity Conversations: Imagining Stronger Social Cohesion in Boroondara During the July session of Community Conversations, we will partner with the 'Bahá'i Creating an Inclusive Narrative' project to contribute to its ongoing learning about advancing social cohesion in Australia. Since its inception in 2019, the project has brought together hundreds of people through roundtable discussions exploring the "bigger story" of Australian identity - one that embraces the diverse voices, cultures and historical experiences of all Australians. We warmly invite you to join our Community Conversations gathering on 17 July 2026 and participate in a Boroondara focused roundtable discussion that will help shape a shared vision for fostering greater social cohesion within our community. The consultation process will be guided by principles of reciprocity, respect and purposeful consultation. With the current challenges facing our community there has never been a more important time to contribute to this conversation. Insights and perspectives shared during the roundtable will help inform the second edition of the Creating an Inclusive Narrative publication, which will be shared with government and civil society organisations. For more information about the Bahá'i Creating an Inclusive Narrative project: **Creating an Inclusive Narrative Project** (https://collections.humanitix.com/creating-an-inclusive-narrative-project#CollectionAbout-title) Register now to reserve your place. Community Conversations is a monthly initiative of the Boroondara Bahá'í community that brings people together to explore contemporary challenges, strengthen understanding, and foster meaningful connection. This is a free event and all are invited to attend. Please RSVP to attend: http://bit.ly/4vcpuwh

Women in Cloud - Governance, Security & Insights
Thu, Jul 2, 7:30 AMJoin us for an evening of learning, networking, and knowledge sharing as we explore how organisations create secure, well-governed cloud environments. Our speakers will discuss practical approaches to identity governance, cloud security, and business-driven decision making, sharing real-world experiences and lessons learned along the way. Whether you're working in cloud, security, business analysis, or just keen to expand your knowledge, we'd love to see you there! **Topics:** **1\. Multi\-Cloud Identity Governance: Reducing Risk Through Ownership\, Lifecycle\, and Assurance** In this session, we will be exploring how managing identity and access becomes more complex in multi-cloud environments due to the rapid growth of identities, systems, and permission models, and how identity governance brings structure, visibility, and control through three key principles - ownership (clear accountability for identities and access), lifecycle (managing access from creation to timely removal), and assurance (continuously validating that access remains appropriate and secure) to help reduce risk, improve control, and enable secure, scalable operations across modern distributed environments. **About the speaker** [Amitha Shree](https://www.linkedin.com/in/amithashree/) is an Identity Governance Manager at nbn® Australia. **2\. Business Analysis with AWS Security Services: GuardDuty\, Security Hub and IAM Access Analyzer** Business analysis enables change within an organisation by defining needs and recommending solutions that deliver value to stakeholders. When applied to AWS security, it ensures services are purposefully aligned to the organisation's risk appetite, strategic goals, and compliance obligations. It transforms Amazon GuardDuty from a threat detection tool into a quantifiable risk reduction investment, elevates AWS Security Hub from a technical dashboard into an executive-facing compliance reporting engine, and repositions IAM Access Analyzer from a policy scanner into a governance framework that protects against the most common causes of cloud breaches. Together, business analysis connects all three services into a coherent, measurable, and business-driven security strategy that enables organisations to make smarter, faster, and more confident decisions. **About the speaker** [Hazra Ali](https://www.linkedin.com/in/hazra-ali-a3777297/), a Business Analyst at WorkSafe Victoria, has more than 12 years of experience in Information Technology specialising in banking and finance sector in business analysis, software development, incident management and customer service. **Agenda:** **5:30pm** – Food and networking **6:00pm** – Presentation 1. Multi-Cloud Identity Governance: Reducing Risk Through Ownership, Lifecycle, and Assurance **6:40pm** – Presentation 2. Business Analysis with AWS Security Services: GuardDuty, Security Hub and IAM Access Analyzer **7:20pm** – Networking We’re incredibly grateful to our sponsors [Confluent](https://www.confluent.io/), [Mantel](https://mantelgroup.com.au/) and [REA group](https://www.rea-group.com/) — for supporting our community and making this event possible. Join us for an evening of learning, meaningful conversations, and great company, we can’t wait to see you there!

Coffee + Convo = Connection
Sun, Jul 19, 12:00 AMLet’s catch up over coffee and food and play with the Art of Conversation cards! For those new to the Art of Conversation cards, they serve as an invitation to more in depth and meaningful conversation. Often going deeper than small talk, but how deep you want to go is up to you. An example of some questions you’ll find on the cards includes: ⭐️ Who is a person from your past that taught you something you still use today? ⭐️ What is a belief you held five years ago that you disagree with now? ⭐️ You can go to the past or the future, which one would you choose and why? I like to keep the group small (about six people) to allow for genuine connection to emerge. See you there!

People: the missing line in the project plan
Thu, Jul 9, 7:30 AMSome work is well suited to a project format. This 9th July, Florin Pintilie will share a project manager’s hard‑earned lessons from years of navigating real‑world delivery environments, with special focus on what makes or breaks a project: people. You'll learn where people have an outsized relationship to project success, and project failure. The opens a conversation about how to strengthen your awareness, leadership, and decision‑making around the people who ultimately determine whether a project thrives or collapses. You'll be invited to explore people‑driven project success, reflect on your own practices, and consider practical ways to elevate the human side of your professional world. About this month's presenter, Florin Pintilie. He has spent twenty-something years in the IT world, starting as a software developer and moving through an assortment of IT professional flavours (tech lead, business analyst, system analyst...) with the foremost focus on the bitter-sweet project management side of things. Florin is genuinely passionate about technology projects. Things move fast, the landscape keeps shifting, and he loves the constant challenge to adapt, learn, and innovate. Along the way, he's probably read more psychology books than project management books, because it turns out humans are tricky (and beautiful) creatures—and if you want to get a great project outcome and experience, you need to invest far more energy in understanding the people behind them. As he shares some of the lessons picked up over the years, the hope is to hallenge you to a dialogue that has us all walking away with some new ideas. More on Florin here: https://www.linkedin.com/in/florin-pintilie-11825272/ Thanks to TeamForm, our event sponsor for providing a great place to meet and refreshments. Look at teamform for visualising your delivery teaming structures whether they be persistent or project based, and for desigining and operating the workforce behind them - given the work, aligning the right roles today and into the future. https://teamform.co/

Mountains of Life
Sat, Jul 4, 2:30 AMCome for a coffee and settle in for a meaningful conversation on the "Mountains of Life". We start our exploration using short selections from the Bahá’í teachings and other inspirational sources. The aim is to uplift, inspire and motivate; the conversation will benefit from all participants’ viewpoints. Community members of all ages, backgrounds, and beliefs are invited to contribute to elevated conversations, inquiry, consultation and learning. As we grow together and learn from one another we hope to build new connections, bridges of unity and respect for all humanity.
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