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Design Groups Melbourne

Explore Melbourne's vibrant design communities

Journey Management: an emerging practice that’s changing the way we lead

Journey Management: an emerging practice that’s changing the way we lead

Thu, Sep 17, 8:00 AM
From Melbourne Design Thinking Meetup
4.8

It’s safe to say that by now, Journey Mapping is familiar territory for many organisations. Yet what actually happens to Journey Maps and Service Blueprints once the project or workshop ends? The hours of synthesis, the pain points, and the hard-won customer insights are often archived in hidden folders or left on walls as wallpaper, rarely referred to in daily decisions. They become static relics as the organisation moves on. Journey Management is an emerging global management practice that turns static maps into a dynamic information system that acts as the backbone of operational and strategic decision-making. But how does an organisation make the shift from static maps to an active management practice? Join MDT for this exciting panel of speakers who talk about how they are developing and scaling their Journey Management practice. **What you'll hear:** ✨ **The Global State of Journey Management 2026:** Which organisations are investing in Journey Management around the world, the reasons why and a case for Strategic Service Design as a leadership capability ✨ **Creating a living management information system:** The challenges associated with building a living information system, going from static to dynamic maps ✨ **Scaling practices across the organisation:** What leaders are required to do to scale this practice across different teams effectively ✨ **Case studies from practitioners:** Key lessons from practitioners as they formalise and scale their practice. **📌 The details:** * Date: Thursday 17th September * Host: Melbourne Design Thinking Meetup x Natural Velocity Innovation Centre * Refreshments included: Pizza and fizz! Our Speakers: **Anna Yip** *Design Leader \| Co\-Author of This is Journey Management \(the book\) and Lead Researcher of The Global State of Journey Management Study 2026* Anna is the co-author of *This is Journey Management (the book)* and lead researcher of *The Global State of Journey Management Study 2026*. Over the last 10 months, she has led a global study on how Journey Management practices have been rapidly evolving and are changing the way managers lead in complex and dynamic environments. This study is the largest global study on Journey Management to date and is the cornerstone of the upcoming book, *This is Journey Management.* Anna Lectures Strategic Customer Experience (CX) at RMIT, consults with organisations and coaches practitioners on advancing their management capabilities. In her spare time, she’s the organiser of Journey Management Monthly Australia and co-organiser of Melbourne Design Thinkers. **David Mulholland** *Associate Director of Service Experience & Design \| University of Melbourne* David Mulholland has spent over 14 years turning complex, tangled service ecosystems into intuitive, human-centred experiences. Spanning UX, CX, and Service Design, his career is built on bridging the gap between lofty strategic visions and the reality of how things actually work on the ground. As the Associate Director of Service Experience & Design within the Enterprise Services Group (ESG) at the University of Melbourne. He heads a multidisciplinary team of User Research & Insights, Service, Digital, and AI Experience Designers. Together, they don't just design screens; they architect end-to-end service blueprints that connect the student experience, improve and automate mundane staff processes, and weave apps, AI experiences, and cross-channel strategies into one cohesive university journey. By translating deep insights into scalable journey systems, David consistently drives tangible results, boosting student engagement, improving staff experience, and unlocking new operational efficiencies. When he isn't mapping complex user journeys or mentoring his team, he brings that same methodical creativity to his downtime, exploring agentic AI tools and vibe coding to bring his own digital side-projects to life. **Keirice Farley** *Customer Experience Design Chapter Lead / 7/11* Keirice Farley is a creative problem solver, design and customer experience leader working at the intersection of strategy, systems thinking, and human-centred design. She leads enterprise experience design across complex, omni-channel environments, helping organisations reduce friction, improve decision quality, and deliver sustainable value at scale. Keirice is known for translating abstract design and CX concepts into practical leadership frameworks that resonate with executives, operators, and product teams alike. Her work focuses on uncovering ‘experience debt’, the hidden cost of compromised decisions. Then helping organisations pay it down through better judgment, governance, and accountability. In her spare time, Keirice takes Korean Language classes, watches Real Housewives (for research purposes 😉), enjoys coffee shop hopping and reads books that improve her craft.

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14 attendees
Melbourne CocoaHeads No. 199

Melbourne CocoaHeads No. 199

Thu, Sep 10, 8:30 AM
From Melbourne CocoaHeads iOS and macOS developers group
4.7

Our regular monthly presentation night on the second Thursday of the month from 6:30pm! Thanks to Mantel Group for hosting us again this month. If you're coming in person we're there with food and drinks from 6pm. We will be live streaming the presentations as usual from 6:30pm at [http://www.melbournecocoaheads.com/live](http://www.melbournecocoaheads.com/live) \-\-\- **Agenda** \| 6:00pm \| Food \+ Networking \| \| 6:30pm \| Event begins\. Introductions \| \| 6:40pm \| Nabila Herzegovina — Documentation using DocC \| \| 7:15pm \| Luke Tupper — \(re\)Creating OS27 Icons \| \| 7:55pm \| Wrap up \+ social time at a nearby venue \| \* All times except the start are approximate. Presentation order will be confirmed on the night. \-\-\-\- We are always looking for speakers and believe everyone has an interesting talk hiding inside themselves. If you are interested in letting that talk out at a future event you can get in touch on the website [https://www.melbournecocoaheads.com/talks](https://www.melbournecocoaheads.com/talks) or on Slack.

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7 attendees
Lean Six Sigma for Healthcare: 1 Day Improvement Course in Melbourne

Lean Six Sigma for Healthcare: 1 Day Improvement Course in Melbourne

Wed, Sep 9, 2:00 PM
From Mangates Global Professional Learning Network

**Summary** Build practical Lean Six Sigma skills to reduce delays, improve patient flow, strengthen healthcare operations in a focused 1 Day workshop **Ready to secure your spot? 🎯 Register now and complete your payment securely via Stripe Checkout!** [Click Here](https://buy.stripe.com/8x2bJ1aam1YGeG4aeg2oE43) **About the Course:** **Duration:** 1 Full Day (8 Hours) **Delivery Mode:** Classroom (In-Person) **Language:** English **Credits:** 8 PDUs / Training Hours **Certification:** Course Completion Certificate **Refreshments:** Lunch, snacks, and beverages provided during the session **If you would like weekend training sessions, kindly reach out to us at [info@mangates.com](info@mangates.com) for availability and scheduling.** **Course Overview** This 1 Day workshop gives you **practical Lean Six Sigma skills** specifically tailored for healthcare environments. Designed at an **advanced beginner to light intermediate level**, it helps you understand **how to spot inefficiencies, reduce process variation, improve patient flow, minimize waste, and strengthen day to day hospital operations**. You learn **real healthcare process examples**, simple improvement tools, and methods you can apply immediately in outpatient clinics, inpatient units, labs, pharmacies, and administrative areas. The course focuses on **DMAIC basics**, **root-cause thinking**, **workflow mapping**, and **practical healthcare improvement methods**. *** **Learning Objectives** By the end of the workshop, **you will be able to:** 1. Understand Lean Six Sigma basics in a healthcare context. 2. Identify simple process issues and inefficiencies. 3. Map workflows and recognize waste in patient pathways. 4. Apply DMAIC at a beginner-friendly level. 5. Use basic root-cause tools to solve everyday problems. 6. Improve care delivery, flow, and operational consistency. 7. Build small improvement plans for your department. *** **Target Audience** * Nurses, clinicians, and allied health staff * Hospital operations & quality teams * Administrative and support staff * Healthcare improvement teams * Early-career healthcare professionals Anyone involved in day-to-day healthcare workflows **Why Choose This Course?** This course is designed for **healthcare staff who want practical improvement skills without complex statistics**. The trainer brings experience in clinical operations, patient pathways, hospital processes, and Lean Six Sigma applied in real care environments. You get **simple tools, real examples, and actionable methods** that can be used immediately. **©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.** **Want to improve your department’s workflow and teamwork?** We provide in-house sessions tailored to your hospital, clinic, or unit. Training can be aligned with your real processes such as OPD flow, discharge process, diagnostics, pharmacy, or administrative functions. Your team gains direct, practical ways to reduce delays and improve daily operations. **📧 Contact us today to schedule a customized in-house session: [corporate@mangates.com](corporate@mangates.com)** **Modules** **Module 1: Understanding Healthcare Processes & Waste** * Identifying bottlenecks in patient pathways * Understanding types of waste in healthcare * Mapping simple clinical and administrative workflows * Icebreaker Activity *** **Module 2: Lean Concepts in Everyday Healthcare Workflows** * Streamlining steps in patient care * Reducing unnecessary movement and delays * Improving staff coordination and handoffs * Activity *** **Module 3: Basic Six Sigma Concepts for Healthcare Teams** * What variation looks like in healthcare * Understanding errors, rework, and inconsistencies * Using simple measurement techniques * Role Play *** **Module 4: DMAIC for Healthcare Improvement** * Define: Stating clear healthcare problems * Measure: Identifying basic metrics and data points * Analyze, Improve & Control: Simple workflow fixes * Case Study *** **Module 5: Root-Cause Tools for Clinical & Operational Issues** * Using 5 Whys to find simple causes * Pareto for identifying biggest problem areas * Fishbone diagram for quick analysis * Simulation *** **Module 6: Applying Lean Six Sigma in Real Healthcare Areas** * Improving patient flow in outpatient clinics * Reducing delays in labs, pharmacy & diagnostics * Addressing documentation or discharge delays * Group Brainstorm Activity *** **Module 7: Building Simple, Sustainable Improvement Plans** * Creating small, achievable action steps * Monitoring simple KPIs in daily work * Communicating improvements with teams * Activity **FAQs** 1. **Is prior Lean Six Sigma knowledge needed?** No, this course starts at an advanced beginner level. 2. **Is this healthcare-specific?** Yes, all examples are from real healthcare scenarios. 3. **Will I learn DMAIC?** Yes, at a simple, practical level. 4. **Are tools like 5 Whys and Fishbone included?** Yes, these are core tools in the course. 5. **Is this course suitable for clinical staff?** Yes, it’s designed for clinical and non-clinical teams. 6. **Is the course practical?** Yes, activities and examples are hands-on. 7. **Do I get a certificate?** Yes, a completion certificate is included. 8. **Are improvement projects required?** No, but you learn how to design simple ones. 9. **Can beginners understand the concepts?** Absolutely, content starts simple and becomes moderate. 10. **Is lunch included?** Yes, lunch and refreshments are provided. 11. **Will I learn healthcare process mapping?** Yes, simple mapping techniques are included 12. **What is the refund policy?** You are eligible to request a refund up to 7 days before the event.

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1 attendee
Melbourne Foundational Models Meetup: AI in Health & Medical Applications

Melbourne Foundational Models Meetup: AI in Health & Medical Applications

Tue, Sep 8, 8:00 AM
From Melbourne AI Innovation Meetup
4.7

**[REGISTER HERE]** ( https://luma.com/fdnki5to ) Australia's AI ecosystem is rapidly evolving, and nowhere is this more consequential than in healthcare, where foundational models are starting to reshape diagnosis, treatment and patient care. ​Join **SMEC AI** and **La Trobe University** for an evening exploring how AI is being applied across pathology, radiology and personalised medicine. This session brings together researchers and industry practitioners working at the frontier of AI in health, sharing real examples of foundational models being put into practice in clinical and research settings. ​Featured speakers: * ​Dr Zhen He (La Trobe University) — on AI for digital pathology, using image-based foundational models to support diagnostics * ​Nilmini Wickramasinghe (ACAMI, La Trobe University) — on digital twins and patient-focused applications of AI in healthcare * ​Aiden Nibali (Harrison AI) — on foundational models for radiology and medical imaging ​What you'll learn: * ​How foundational models are being applied to pathology, radiology and digital twins * ​The practical challenges of deploying AI in clinical and hospital settings * ​How university research is translating into real-world healthcare tools * ​Where Australia's AI-in-health capability sits on the global stage * ​Opportunities for collaboration between researchers, industry and founders ​Who should attend: * ​AI engineers and researchers * ​Healthcare and medtech professionals * ​Founders and businesses exploring AI partnerships * ​Students and academics interested in AI for health ​Join us at La Trobe University's City Campus for an evening of practical insight into one of AI's most important frontiers. ​ ## ​**About SMEC AI** ​SMEC AI is an initiative of Boab AI in partnership with Artesian, Cremorne Digital Hub, University of Melbourne, RMIT, La Trobe University, Victorian Medtech Skills And Devices Hub, TNG and Rockwell. ​SMEC AI focuses on the agriculture, clean energy, medical and enabling capabilities industries as defined by the National Reconstruction Fund priority areas. ​The SMEC AI project and activities has been funded by the Australian Government Department of Industry Science and Resources AI Adopt program and is aimed at enhancing the adoption of artificial intelligence by small to medium enterprises in Australia. ## ​**About 'Australian Centre for Artificial Intelligence in Medical Innovation (ACAMI)'** ​Australian Centre for AI in Medical Innovation (ACAMI) is dedicated to accelerating the research and development of biomedical research and healthcare through the application of Artificial Intelligence (AI) and Machine Learning. Applying these capabilities across the medical research lifecycle, ACAMI is creating impact across discovery, development and delivery of new medicines into our communities. Based at La Trobe University in Melbourne, Victoria, ACAMI draws on expertise in artificial intelligence, computer vision, machine learning, molecular biology and diagnostics from across the university to deliver cutting edge AI solutions that accelerate medical research. ​ACAMI is powered by Australia’s first NVIDIA DGX H200 and the NVIDIA Clara Suite of computing platform and software services, providing guaranteed data sovereignty. ​ACAMI works with research partners from academia, industry and the healthcare sector to develop bespoke solutions to advance medical research from bench to bedside. # ​**About the La Trobe AI Institute** ​The **La Trobe AI Institute** is people-powered, impact-driven, and values-led. ​The Institute brings together La Trobe University’s people, expertise, and partnerships around four core principles: **amplify, convene, engage, and uplift**. The Institute amplifies La Trobe’s research strengths and real-world impact through the use of AI. It brings together experts, students, industry, government and communities around shared opportunities and challenges. ​By connecting La Trobe’s applied research, AI-enabled learning and teaching, and industry collaboration, the Institute is helping address major societal, economic, and technological challenges while championing AI for good. ​Its work is focused on ensuring advances in AI translate into lasting benefits for students, partners, communities, and the nation. ​**Discover La Trobe’s AI research, expertise and opportunities to collaborate:** [latrobe.edu.au/ai](https://latrobe.edu.au/ai?utm_source=luma)

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10 attendees
Design Like a Pro: A One-Day Canva Workshop in Melbourne

Design Like a Pro: A One-Day Canva Workshop in Melbourne

Wed, Sep 30, 2:00 PM
From Mangates Global Professional Learning Network

**Overview** Master Canva to create professional, on-brand social media designs with hands-on practice in templates, branding, media, and content planning. **Ready to secure your spot? 🎯 Register now and complete your payment securely via Stripe Checkout!** [Click Here](https://buy.stripe.com/eVq00jgyK46OgOcgCE2oE44) **Program Details** **Duration**: 1 Full Day (8 Hours) **Delivery Mode**: Classroom (In-Person) **Language**: English **Credits**: 8 PDUs / Training Hours **Certification**: Course Completion Certificate **Refreshments**: Lunch, Snacks, and beverages will be provided during the session **Every Confident Designer Has a Day One. This Could Be Yours.** For general enquiries or booking your slot, contact us at: [info@mangates.com](info@mangates.com) +61 (0) 2 80155605 **Course Overview:** **The Design Gap No One Talks About** Their feed looked fine. Not bad, just forgettable. Every post used the same template, the same stock photo style, the same font picked at random months ago. Nothing looked broken, it just never quite looked like theirs. That's the gap most people hit long before they ever open a design tool properly. Not a lack of creativity, just a lack of the right skills to translate an idea into something that actually looks professional. **The Moment Design Stops Feeling Like Guesswork** Picture this: someone opens Canva, pulls up a template, and instead of leaving it as-is, adjusts the colors to match their brand, swaps the font, repositions the text, and exports a post that finally looks intentional. That's not talent. That's a skill, and it's exactly what this one-day workshop is built to teach. **How the Day Unfolds** * **Module 1: Getting Started with Canva** — They explore Canva's interface and workspace, and start recognizing the right formats for Instagram, Facebook, LinkedIn, and YouTube. * **Module 2: Essential Design Principles** — They practice layout, spacing, and alignment, and start noticing why some designs feel balanced and others feel off. * **Module 3: Templates, Branding & Customization** — Through a role-play, they learn how to select and personalize templates, layering in brand colors, fonts, and logos.\ * **Module 4: Creative Social Media Graphics** — A case study pushes them to design posts for real engagement, using effects, transparency, and story formats. * **Module 5: Using Images, Icons & Media Tools** — A simulation has them working with stock photos, icons, and overlays until the visuals feel sharp and intentional. * **Module 6: Editing, Resizing & Content Variations** — A group brainstorm surfaces quick techniques for resizing and repurposing one design across multiple platforms. * **Module 7: Exporting & Publishing Designs** — By the end of the day, they aren't just experimenting, they're exporting polished designs and building an actual content calendar. **What Changes By the End** Attendees leave able to: * Understand Canva's interface and essential tools * Use design principles for professional visuals * Customize templates for brand identity * Create platform-specific social media graphics * Work confidently with media, icons, and effects * Resize and repurpose content for different platforms * Export and publish polished, high-quality designs **Who Finds Themselves Here** * Social media beginners * Entrepreneurs and small business owners * Marketing and communication teams * Students and freelancers * Content creators and influencers * Anyone wanting to design without advanced software **Real Practice, Not Passive Listening** Every attendee works hands-on with real design projects, live, in the room. The scenario above isn't hypothetical, it reflects exactly what happens to most people who walk in without a design background and walk out designing with confidence. **Bring This to Your Organization** Picture an entire marketing team producing consistent, on-brand visuals without waiting on a designer for every post. This workshop is available as a customized in-house session, on-site or virtual, with group pricing for teams ready to build that capability together. 📧 Contact us today to schedule a customized in-house session: [corporate@mangates.com](mailto:corporate@mangates.com) **©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.** **FAQs** **1\. Do I need any prior design experience to attend?** No, this workshop is built specifically for beginners with no design background at all. **2\. Do I need to install any software before the session?** No, Canva works directly in your browser, and the workshop will guide you through account setup if needed. **3\. Will I actually create real designs\, or is this mostly a demo?** You'll create real designs throughout the day, working hands-on with templates, branding elements, and export formats. **4\. Can I use this for my own business or brand\, not just generic templates?** Yes, Module 3 focuses specifically on customizing templates with your own brand colors, fonts, and logos. **5\. What if I need designs for multiple platforms\, not just Instagram?** Module 1 covers formats for Instagram, Facebook, LinkedIn, and YouTube, and Module 6 teaches you to resize one design across all of them. **6\. Does the course cover video content\, or just static images?** Yes, Module 5 covers working with videos alongside stock photos, icons, and illustrations. **7\. Will I learn how to use Canva's AI tools?** Yes, Module 6 introduces Canva's AI tools for quick adjustments and content variations. **8\. I run social media for my company\, will this help with content planning\, not just design?** Yes, Module 7 covers preparing content calendars using Canva folders, alongside exporting and publishing your designs. **9\. Can this course be customized for our marketing team specifically?** Yes, group sessions can be tailored to your organization and delivered on-site or virtually, with group pricing available. **10\. What do I actually walk away with at the end of the day?** Practical skills across Canva's full toolkit, templates, branding, media, resizing, and exporting, plus a Course Completion Certificate.

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1 attendee

Indonesian.

Sat, Sep 12, 9:00 AM
From Northcote Over 40s
4.6
13 attendees
430kMonthly events
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60mMembers
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4.5App store rating
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200kGroups
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Frequently asked questions

Meetup connects you with local groups and events aligned with your interests, offering a platform to meet people and attend events both in-person and online.

Absolutely! Melbourne hosts various design groups where you can connect with fellow design enthusiasts, exchange ideas, and participate in creative activities.

You can find design events in Melbourne by browsing Meetup's event listings for this area. Use filters to refine your search by date and type of event to match your preferences.

You can join groups focused on diverse aspects of design such as graphic design, fashion design, interior design, and more, offering a wide range of activities to meet your interests.

Joining Meetup and creating an account is free; however, some events hosted by groups may have fees, so it's always good to check event specifics.

Yes, you can join multiple design meetups to explore different interests and a broader array of networking opportunities within Melbourne's design scene.

Not necessarily. Some events may be online, especially those hosted by organizers who prefer digital formats, making it accessible for everyone.

To maximize your experience, actively participate in discussions and activities, network with fellow attendees, and engage with shared content before and after events.

While Meetup creates opportunities for connection, developing friendships depends on regular participation and your engagement level within the groups.

Many design groups in Melbourne are active, often hosting regular events and discussions. The frequency can vary based on the group's focus and member engagement.

Groups on Meetup are created by users like you who want to bring together people with similar interests, allowing for tailored activities and networking opportunities.

Yes, if you’re part of a group and the organizer invites suggestions, feel free to propose events that align with the group’s focus and interests.

Simply find an event you’re interested in and click the RSVP button to confirm your attendance. This helps organizers manage logistics and communicate any updates.

While there's a wide variety of groups, some specialized niches may have fewer events. It helps to regularly check for new groups and events being added.

If you don't find a group for your design specialty, Meetup gives you the option to start a new group focused on your specific interest, attracting like-minded people.